Power Outage

  1. Determine if the failure is confined to your Unit, your Tower, or it affects the Neighborhood.
  2. Use flashlight or headlamp on stairs: there will be limited emergency lighting for up to 2 hours.


In the event of a power failure, the building has emergency generators to power fixtures in corridors. Certain stairwell and exit lights will also be lit. If you must leave the floor, please do so using the stairs. The emergency lighting in the stairwells will provide light for approximately 2 hours in Madison and an unlimited amount of time in Lincoln and Grant.


For a general power outage, you can report 3 ways: 1. Report online to PGE 2. By text when you enroll your mobile phone for two-way texting. 3. By phone: 503-464-7777.